XERO WARRANTY - SYSTEMS
When you purchase any XERO Purification System you are protected by a warranty that covers all parts of the system for 12 years, except for filters.
Please note that we will not cover damage caused by dropping, tipping over or breakage in transit. The shipping cost is not included. The warranty does not cover the shipping cost on any warranty items outside of the USA as well. If you are an international customer, we can cover the parts but you must pay for the shipping prior to us sending them out. Get in touch with us if you have any questions at all!
SUBMIT YOUR WARRANTY REQUEST HERE
Submitting a Warranty Claim
To start a warranty claim for your purification system, please fill out the form on this page. We ask that you are the ORIGINAL owner of the system and that your information matches the original order.
To make sure your warranty claim is done quickly, please fill out all sections of the form and be descriptive. Include pictures and be as detailed as possible to help our staff assist you faster.
Once we review your claim, we will be in touch!
