Returns

No Fuss, No Hassle

You are welcome to return any new, unopened XERO items purchased. All you have to do is contact us within 30 days of delivery. We will issue you an RMA #. Once when we get the product back and it is inspected and not used we will issue you a full refund of the product. If there is error in your order that is our fault, we are happy to pay the return shipping costs.

Step 1

If you don’t like an item from your order and want to return it simply contact us for a return authorization number (RMA #) . We will provide you with an RA# to include with your return. Just write it on the box or the invoice that came with your order.

Step 2

Ship the product back to the following address: 331 Rt 94 South, Unit 9, Warwick NY 10990 within 30 days of delivery for a full refund. Please make sure that the Items being returned are in their original product packaging in an unused condition.

Once we inspect the return, we will issue you a full refund.