If you have any questions about XERO products or your order, please reach out at 862-220-3875 or email hello@xeroproducts.com.
WHO FULFILLS MY ORDER?
All orders are fulfilled by XERO Products Company from their warehouse in Florida, NY.
WHEN WILL I RECEIVE MY ORDER?
Most orders ship the same day if they are placed before 4:45 EST. Orders received after that will ship the next business day.
HOW MUCH DOES SHIPPING COST?
All orders ship fast and free for the contiguous United States when over $49. Does NOT include Hawaii and Alaska.
WHAT CARRIER WILL DELIVER MY ORDER?
Most items by default ship FedEx or UPS. But, we will use whatever carrier can get your supplies to you the quickest. If you have a special request, please contact us.
EMERGENCY ORDERS
In an emergency and need your equipment ASAP? Give us a call at 862-220-3875.
TRACKING
You will receive a tracking # as soon as your package ships, so you can track exactly when it will arrive. If you have any questions about your order or shipment, feel free to contact us.
SECURITY AND PRIVACY
Your data is safe with us! We only collect personal information from you when you provide it to us such as when you place an order. We respect your privacy. We will not provide your information to any other company at any time. XERO Water Fed fully abides by the Data Protection Act.
