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We are proud to offer a standout warranty on all XERO purification systems.
When you purchase any one of our XERO Pure or XERO Pure Revolution Systems, you are covered by a warranty that covers all parts of the system for 6 years, except for the RO membrane.
Enjoy a six-year warranty on clamps and a six-year warranty on all XERO Poles, regardless of whether it is standard Carbon Fiber, High Mod or Ultra High Mod. We are here to help in any way!
Please note that we will not cover damage caused by dropping, tipping over or breakage in transit. The shipping cost is not included. The warranty does not cover the shipping cost on any warranty items outside of the USA as well. If you are an international customer, we can cover the parts but you must pay for the shipping prior to us sending them out. Get in touch with us if you have any questions at all!
All orders are fulfilled by XERO Products Company from their warehouse in Florida, NY.
All orders ship same day if you order before 4:30 EST. Orders received later in the day/evening will ship the next business day.
All orders ship fast and free for the contiguous United States. Does NOT include Hawaii and Alaska.
Most items by default ship FedEx or UPS. But, we will use whatever carrier can get your supplies to you the quickest. If you have a special request, please contact us.
In an emergency and need your equipment ASAP? Give us a call at 862-266-0677.